Betül BAŞ | Prof. Dr. Haluk Ünalp

Betül BAŞ

Education

✓ Anadolu University Faculty of Business - Business Administration (Undergraduate)

✓ Anadolu University Public Relations (Associate Degree)

✓ Soma Lignite High School

Job Experience

✓ İzmir Private Gazi Hospital - Patient Relations (2013-2014) (General Surgery)

✓ İzmir Medical Park Hospital - Patient Relations (2011-2013) (General Surgery - Orthopedics - Intensive Care)

✓ Global Bilgi A.Ş. Turkcell Customer Relations (2002-2010)

✓ İzmir Chamber of Customs Consultants - Public Relations (1998-2001)

The trainings she has received:

✓ Patient Services and Patient Relations - 2011-2012

✓ Customized Service - Global Knowledge Development Program - 04.06.2008-04.06.2008

✓ Ats Installment and Package Tariffs - Global Academy - 05.06.2005-05.06.2005

✓ Creating Brand Culture - Global Academy - 21.04.2005-21.04.2005

✓ Selling and Persuasion Skills on the Phone - Global Academy - 24.02.2005-24.02.2005

✓ Outbound (outbound) and churn (persuasion) - Global Academy - 29.11.2004-30.11.2004

✓ Turkcell Programs-Global Academy - 26.12.2002-26.12.2002

✓ Customer Services on the phone-Call 7/24 Call Center Services by Global Bilgi - 21.08.2002-22.08.2002

✓ Creating and Developing Customer Loyalty - Global Academy - 21.08.2002-22.08.2002